2026 ACSA Personnel Institute

Discrimination complaints often arise not from a single decision, but from patterns of communication, documentation, and inconsistent application of policies over time. This session examines common missteps that increase exposure to discrimination claims in the workplace, particularly within public education and public sector employment contexts. Participants will explore how everyday personnel decisions can unintentionally create risk, and how to identify and correct these issues before they escalate into formal complaints. The session will also provide practical strategies for improving documentation, consistency, and decision-making practices to reduce legal exposure and support equitable treatment of employees.
Key Takeaways:
• Identify common administrative and supervisory practices that can unintentionally lead to discrimination complaints
• Understand how inconsistency in documentation and policy application increases legal and organizational risk
• Apply practical strategies to strengthen fairness, transparency, and defensibility in personnel decision-making
add Jacqueline M. Litra
Lisa B. Mori